Effective Date: July 19, 2026 · Version 1.0
Chosen Tides ("we", "us", or "the Service") is a digital trading card game operated by Chosen Tides. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application and website. By creating an account or using the Service, you agree to the practices described in this policy.
When you create an account, we collect your email address and a password (stored as a one-way hash). You may optionally provide a display name and choose an avatar. Your email is used for account verification, password recovery, and important service notifications. We do not sell your email address to third parties.
We collect and store gameplay data associated with your account, including your card collection, deck configurations, match history, currency balances, pack opening history, and progression statistics. This data is stored securely on our servers and is used to provide and improve the gameplay experience. Your gameplay data is linked to your account and is not shared with other players except as displayed within the game (e.g., your display name and match results).
You may create content within the Service, such as custom deck names and display names. You retain ownership of your user content. By submitting content, you grant us a non-exclusive, royalty-free license to display and process that content within the Service. You agree not to submit content that is unlawful, defamatory, infringing, or harassing. We reserve the right to remove content that violates these standards.
We use privacy-friendly, first-party analytics to understand how players interact with the game. We track events such as tutorial completion, pack openings, match completion, and deck creation. We do not use third-party advertising trackers. Analytics data is aggregated and does not include personally identifiable information beyond your account identifier. We never sell analytics data to third parties.
We use your email address for: (a) account verification and security, (b) password reset requests, (c) important service announcements, and (d) responses to support inquiries. We do not send marketing emails without your consent. You may opt out of non-essential emails at any time through your account settings.
You have the right to request deletion of your account and associated data. To submit a data deletion request, contact us through the in-app feedback system or the support email listed in Section 14. We will process your request within 30 days. Upon deletion, your account, gameplay data, card collection, and associated records will be permanently removed from our systems, except where retention is required by law.
Passwords are stored using industry-standard one-way hashing. We never store passwords in plain text. We recommend using a strong, unique password. We will never ask you for your password via email or in-app messages. If you suspect unauthorized access to your account, contact us immediately and change your password.
Chosen Tides may offer optional blockchain collectible features in the future. These features are currently disabled and are not part of the current version of the Service. Blockchain collectibles are optional future functionality. No blockchain functionality, wallet connection, token purchasing, or NFT minting is available in the current version. If and when blockchain features are activated, they will be entirely optional, will require separate user consent, and will be governed by an updated version of this Privacy Policy. The game is fully functional without any blockchain features.
We may introduce digital collectible items (NFTs) in a future update. These collectibles would be optional and would not affect core gameplay. No real-world value is guaranteed for any digital collectible. We do not represent or warrant that any digital collectible will appreciate in value or be tradable for real-world currency. Blockchain collectibles are optional future functionality and are not active in the current version.
The Service offers optional in-app purchases for card packs and premium currency. Purchases are processed through the Apple App Store or Google Play Store payment systems. We do not store your payment card information — all payment processing is handled by the platform stores. Currency balances and purchased items are linked to your account and are non-transferable unless explicitly stated. All purchases are subject to the refund policies of the respective app store.
Refunds for in-app purchases are governed by the terms of the Apple App Store or Google Play Store. If you believe a purchase was made in error, you may request a refund directly through the platform store where the purchase was made. We do not issue refunds directly. Virtual currency and items that have been used or consumed may not be eligible for refund.
The Service is designed for players aged 12 and older. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us and we will promptly delete it. The game does not include gambling mechanics, loot box mechanics that require real-money payment for randomized rewards, or mature content. In-app purchases are available but are optional and are gated by the platform store's parental controls.
If you have questions about this Privacy Policy or wish to submit a data deletion request, please contact us at: support@chosentides.com. We will respond to all legitimate inquiries within 30 days.
We may update this Privacy Policy from time to time. Material changes will be communicated through the app or via email. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy. The effective date at the top of this page indicates when the policy was last revised.